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Store Policy

Customer Care

At AKQ ONLINE SHOP, our commitment to customer care is unwavering. We understand that your satisfaction is paramount, and our dedicated Customer Care team is here to assist you every step of the way.

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Whether you have questions about our products, need help placing an order, or require assistance with a return or exchange, our knowledgeable and friendly representatives are ready to help. You can reach our Customer Care team through multiple channels, including phone, email, and live chat.

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We pride ourselves on providing prompt and personalized assistance to address any concerns or inquiries you may have. Your feedback is invaluable to us, as we continually strive to improve and enhance your shopping experience.

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At AKQ ONLINE SHOP, you're not just a customer – you're part of our community. Trust us to provide you with the exceptional service and support you deserve.

 

Contact our Customer Care team today, and experience the difference firsthand!

Privacy & Safety

We prioritize your privacy and safety. We are committed to safeguarding your personal information and ensuring a secure shopping experience every time you visit our website.

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Our Privacy Policy outlines how we collect, use, and protect your data in accordance with industry best practices and legal standards. We only collect information that is necessary to process your orders and provide you with the best possible service. Your data is never shared with third parties without your consent, except as required by law or to facilitate shipping and delivery.

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To protect your sensitive information, we utilize state-of-the-art encryption technology and secure payment gateways. This ensures that your payment details are transmitted securely and cannot be intercepted by unauthorized parties.

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Furthermore, we employ robust measures to prevent unauthorized access to our systems and databases. Our website undergoes regular security audits and updates to address any potential vulnerabilities and maintain the highest standards of security.

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If you have any questions or concerns about your privacy or the security of your information, please don't hesitate to contact us. Your trust is paramount to us, and we are committed to upholding the highest standards of privacy and safety at AKQ ONLINE SHOP. Shop with confidence knowing that your privacy and security are our top priorities.

Our Location

1647-B ADRIATICO ST, BGY 699, ZONE 076 MALATE, Manila, Philippines

Tel: +63 (962)-347-4497
Email: akqonlineshop@gmail.com

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